Refund Policy

Last updated: April 14, 2026

1. Free Trial

Bober offers a 14-day free trial with no credit card required. You can evaluate the full platform before committing to a paid plan. No charges are made during the trial period.

2. Subscription Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation:

Your access continues until the end of the current billing period
No further charges will be made
Your data is retained for 30 days after the billing period ends, allowing you to reactivate or export

3. Refund Eligibility

We offer refunds under the following conditions:

Within 14 days of first payment — full refund, no questions asked
Service outage — if the platform is unavailable for more than 48 consecutive hours in a billing period, you are entitled to a pro-rated refund for the downtime
Duplicate charges — accidental or duplicate payments are refunded in full

4. Non-Refundable Items

Partial months after the 14-day refund window
Add-on services or one-time purchases already delivered
Subscriptions cancelled after the current billing period has started (access continues until period end)

5. How to Request a Refund

To request a refund, contact us at [email protected] with your account email and reason for the request. We process refunds within 5–10 business days to the original payment method.

6. Annual Subscriptions

Annual subscriptions may be refunded on a pro-rated basis within the first 30 days of purchase. After 30 days, you may cancel to prevent renewal, but the remaining period is non-refundable.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact

For refund requests or billing questions, contact us at [email protected].